Frequently Asked Questions

Is your translation acceptable by the government?

Yes. Our translations are acceptable by the UK government. As we are a member of the Association of Translation Companies and individual members of our team are members of professional translation bodies such as CIoL and/or ITI, our certified translations are acceptable by all the UK authorities, including the Home Office, British Embassies, courts, etc. Some foreign governments and authorities may also accept our translations, but they usually do so if the translations are legalised in the Foreign and Commonwealth Office and/or their embassies or consular sections in the UK.

Who can certify a translation in the UK?

Translators who are members of the Chartered Institute of Linguists and/or Institute of Translation and Interpreting as well as translation companies who are members of the Association of Translation Companies. You can find a comprehensive guide here: https://atc.org.uk/wp-content/uploads/ATC-CIOL-ITI-Getting-it-Right-Certified-Translation-2024.pdf

What languages do you do at Giraffe Translations?

We do a wide variety of languages from Farsi (Persian), Arabic, Turkish, Hebrew, Dari, Pushto, Urdu, Kurdish to Russian, French, Vietnamese, and Swahili.

How much does it cost to translate a document?

Translation cost depends on the language, size and complexity of the document. Please email your document to us to get back to you with an exact cost. You can alternatively upload your document via this page: https://www.giraffetranslations.co.uk/more-pages/quote

How long does it take?

Most translation projects take between 2-7 days to complete. But the turnaround time really depends on the language, size and complexity of the project. Once we see the documents, we can give you an exact turnaround time. You can email your document to us or upload it via this page: https://www.giraffetranslations.co.uk/more-pages/quote

How can I send my document to you?

You can simply email your document to us, or your can upload it via our quote request page here: https://www.giraffetranslations.co.uk/more-pages/quote

How would you send the translation to me?

We email an electronic copy of your translation to you. If you need a physical copy, we can post a copy to your address in the UK via Royal Mail.

Do I need to send the original documents to you?

No! Unless in exceptional circumstances, we only need a copy of the document in an electronic format, like a PDF file. Please note that some authorities require the translator to certify that s/he has translated from an original document.

How can I pay you?

You can pay by bank transfer directly to our business bank account, or you can pay by debit or credit cards via the links available on our invoices.